3.1 Non-Returnable Items:

Certain items, such as custom-made furniture, clearance items, and gift cards, are non-returnable. Please review the product details carefully before making a purchase.

3.2 Return Process:

To initiate a return, please contact our customer service team with your order number and reason for return. We will provide you with a return authorization number and instructions on how to return your item. Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.

3.3 Refunds:

Once we receive and inspect your returned item, we will process your refund within [Number of Days] days. Refunds will be issued to the original payment method. Please note that shipping fees are non-refundable.

3.4 Damaged or Defective Items:

If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund at no additional cost to you.